Privacy
Buyer data is used to complete orders and support recovery.
KLXNE collects only the public-store information needed to run checkout, deliver licenses, recover orders, answer inquiries, and protect the storefront.
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Data collected
The store may process buyer name, email, cart selections, checkout session IDs, support messages, claim state, and download audit details.
- Payment card details are handled by the configured payment provider, not stored in the storefront code.
- Download recovery verifies the purchase before providing access to protected files.
- Support and exclusive requests are stored so the owner can answer them privately.
How data is used
Data is used to create orders, receipts, download access, support responses, and storefront performance reports.
- Store analytics help identify checkout, delivery, recovery, and usability problems.
- Marketing messages are sent only through approved KLXNE services and applicable consent rules.
- Business reporting tools are kept separate from the public store.
Security
Private business systems and protected downloads are separated from public storefront access.
- Do not send secrets, payment information, or private files through the contact form.
- Keep order recovery and download links private.
- Report unexpected access or security concerns through the contact page.
Retention
Purchase and support records may be retained as needed for order recovery, fraud prevention, tax, accounting, and legal obligations.
- You can request help locating or correcting an order through the contact page.
- Some records must remain to document purchases, licensed rights, and delivery history.
- Access to customer records is limited to authorized business purposes.
